Last updated: January 1, 2025
By accessing or using RevRisk Studio's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms constitute a legally binding agreement between you and RevRisk Studio regarding your use of our platform and services.
RevRisk Studio provides AI-powered revenue risk analytics and pricing optimization services for subscription businesses. Our platform analyzes product telemetry, billing data, and customer behavior to identify churn risks and optimize pricing strategies.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.
To access our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account or any other breach of security.
You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to transmit, distribute, or store material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
You are prohibited from attempting to gain unauthorized access to our systems, interfering with our services, or using our platform for any competitive intelligence gathering.
You retain ownership of all data you provide to our platform. By using our services, you grant us a limited license to process your data solely for the purpose of providing our analytics services.
You represent and warrant that you have the necessary rights and permissions to provide us with your data and that such data does not violate any third-party rights or applicable laws.
Our services are provided on a subscription basis with various pricing tiers. Subscription fees are billed in advance and are non-refundable except as expressly provided in these terms or required by law.
We may change our pricing with thirty (30) days' notice. Price changes will not affect your current subscription period but will apply to subsequent renewals.
We strive to maintain 99.9% uptime for our core services, excluding scheduled maintenance windows. In the event of service disruptions, we will work diligently to restore service and may provide service credits as appropriate.
Our service level commitments are detailed in our separate Service Level Agreement, which forms part of your subscription terms.
RevRisk Studio and its licensors own all rights, title, and interest in and to our services, including all intellectual property rights. You may not copy, modify, distribute, or create derivative works based on our services without our express written permission.
Any feedback, suggestions, or improvements you provide regarding our services may be used by us without restriction or compensation.
Our platform integrates with various third-party services including Stripe, Chargebee, and data warehouse providers. Your use of these integrations is subject to the terms and conditions of those respective services.
We are not responsible for the availability, functionality, or terms of third-party services, and any issues with such services should be addressed directly with the relevant provider.
To the maximum extent permitted by law, RevRisk Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount paid by you for our services in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless RevRisk Studio and its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
This indemnification obligation includes reasonable attorneys' fees and costs incurred in defending against such claims.
Either party may terminate your subscription at any time with appropriate notice. We may suspend or terminate your access immediately if you violate these terms or engage in conduct that we reasonably believe is harmful to our services or other users.
Upon termination, your right to access our services will cease, and we may delete your data in accordance with our data retention policies.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or completely secure, although we implement reasonable security measures.
These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved through binding arbitration in San Francisco, California.
You waive any right to participate in class action lawsuits or class-wide arbitrations against RevRisk Studio.
We may modify these terms at any time by posting the updated terms on our website. Material changes will be communicated to you via email or through our platform with at least thirty (30) days' notice.
Your continued use of our services after any changes constitutes acceptance of the modified terms.
For questions about these terms or our services, please contact us at: